Koi Depot
(619) 569-9453

Thumbtack Award for 2015/2016

Thumbtack Award for 2015/2016

Thumbtack Award for 2015/2016

For the Second Year in a row we have been awarded "Best of Thumbtack Award" for Water Feature Repair and Maintenance!

We did it again for the second year in a row the "Best of 2015 and for 2016 Award" from Thumbtack.

This inspires us to continue to strive for giving each and every one of our customers "5 Star Treatment" they deserve it! BIG thank you to all our customers for this wouldn't have happened if it wasn't for you!

REVIEWS

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Pond/waterfall improvement

    Mark analyzed my pond and waterfall for potential leaks, and the need for a filter system and a better chlorine and pH control program. He was able to start and complete his work within two days from the initial consult, cleaning out the pond and stream, sealing some cracks, and hooking up a filter. He also explained maintenance and chemical testing and control of the water, and included a test kit. I'm sure this will greatly improve the quality of the water in the stream and pond. I've been very happy with his work.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Mark was great!!! Instead of replacing the whole pump which would have cost me more money, Mark took the pump from my waterfall apart and only replace a small broken parts and save me some money. Just like many other reviews before mine. They have said it all. Mark was prompt, courteous, professional and reliable. He exceeded my expectation. I will use Mark again in the future when time to replace the other old pump. I definitely recommend Mark. You won't be sorry.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    We have a small outdoor, urn-type fountain which needed to have the motor replaced. Mark came out and took a look at the fountain, emailed an estimate within a few days, and we set up a time for him to come. He came out, did the job quickly and we paid exactly what the estimate was. We appreciated his work and attitude and would recommend him.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Fixed my outdoor water fountain. On time, great attitude, good value at a fair price. I would definitely use them again.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    We needed to have the cracks in a 40 year old 1500 gallon concrete koi pond repaired and also have the pond made deeper. We needed the job done very speedily as the pond was losing water fast and putting our fish at real risk. Mark and his assistant came promptly to inspect, gave us a very good quote and was able to quickly schedule the work on a date to suit us. They came on time and did the work efficiently, carefully and to our complete satisfaction. The disturbance to the koi was minimal. The pond is no longer leaking and looks 100% better with the walls increased in height. I would definitely use Mark again anytime for pond work with complete confidence.

    Craig in Valley Center

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Mark was prompt and professional. I received a reply from him within about 1/2 hour from the moment I sent in a request via Thumbtack. He was on time to provide his estimate and when he came to complete the job he exceeded expectations was on time and on budget. I give Mark a strong recommendation!.
    David B, Mira Mesa

  • 5/5 stars Water Feature Installation Verified Review

    he is great!

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Mark fixed our defective fountain pump and cleaned our fountain urns, restoring them to the once functional state they had once enjoyed. Mark was timely/punctional, always accessible, & extremely professional. What more could you ask for?

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    On time great job very professional fixed my fountain/pond it's much better than previous set up thanks!

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Great job and fairly priced.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    It went great! Very efficient and Mark was very nice. I will only use him/that company from here on!

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    The construction of the pond was beautiful...definitely what I was looking for. I would recommend Koi Depot to anyone looking to renovate an existing pond or even to create an a new one from scratch. I am very pleased with the results!

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Mark cleaned my fountain and moved the scrubs away as promised. I plan to use him again--mine was not a huge job, but the rock fountain on top of the basin can't be moved so Mark sucked out all of the basin and replaced with clean water.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Koi Depot was great! They fixed our water fountain and cleaned out the water filter in no time at all. Very nice and personable. I would recommend them highly for your project!

  • 5/5 stars

    I have bought most of my pond supplies from KDSD from liner, TPRs, pumps, food, and my filter. Mark is very knowledgeable at what he does, and offers great customer service and great prices. I will definitely keep doing business with him.